We offer all our technical and commercial resources to assist our customers and their needs at any time.

CUSTOMER SUPPORT AND PRE-SALE SERVICES

CUSTOMER SUPPORT VIA TELEPHONE OR EMAIL

You can reach our customer service team by telephone on 00 34 973 320 666 or by emailing sat@hidrogarne.com during our office hours, which are Monday to Thursday at 0800 – 1300 and 1500 – 1800 and Friday at 0800 – 1300.

SPECIALISED AND CUSTOMISED BUSINESS ADVICE

Our specialised sales team will provide you with the technical information about our machines, their features and the tooling and accessory possibilities to optimise our customers’ production.

BESPOKE MANUFACTURING

We specialise in manufacturing bespoke hydraulic presses with capacities, actions and technical characteristics that are adapted to the needs of our customers and are always of the highest quality.

TECHNICAL ASSISTANCE, SALES AND POST-SALE SERVICES

COMMISSIONING AND INSTALLATION

Our specialised technicians will install and commission the machinery at your premises.

SPECIFIC TRAINING

Our specialised technicians will provide specific and personalised training so that you can achieve the maximum performance from your machinery.

PROFESSIONAL TECHNICAL ASSISTANCE

Our specialised technicians will provide you with free technical assistance over the phone whenever you need it and will only come to your premises when necessary.

PROGRAMMING SERVICE

Our technical office offers you a free programming service for your tools via the internet with AutoCAD, Cybelec or SolidWorks.

Technical Assistance Service (SAT) form