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LEGAL WARNING

WEB OWNER
In compliance with the duty to inform contained in Article 10 of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, the following data are provided:

Company owner of this website: HIDROGARNE, S.L.U.
C.I.F.: B25401373
Address: POL. IND. HOSTAL NOU, 2 – 25250 – BELLPUIG (LLEIDA)
Registry data: Mercantile Registry of Lleida, Volume 503, General Sec. Page 42, Sheet L-9391, Inscr. 2ª
Phone: 973320666
Email: info@hidrogarne.com

OBJECT
The responsible party provides this document to users to comply with current data protection regulations, within the framework of Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 (GDPR), and the national law LOPDGDD, and to inform users about the conditions of use of the website.

Any person accessing this website assumes the role of user and agrees to comply with these provisions and any other applicable legal provisions.

The Responsible reserves the right to modify any information published on the website without prior notice, considering publication on the site sufficient.

RESPONSIBILITY
The Responsible is not liable for any information published on the website that has been manipulated or introduced by third parties.

IP ADDRESSES
The servers automatically detect the IP address and domain used by the user.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information is recorded in a server activity file, allowing statistical processing such as number of visits, access order, entry points, etc.

LINK POLICY
The website may redirect to third-party content. The Responsible does not control third-party content and assumes no liability, but will remove any content that violates laws, morality, or public order and notify authorities.

DATA PROTECTION
The Responsible complies with the GDPR and LOPDGDD, requesting consent for commercial purposes according to Law 34/2002.

INTELLECTUAL AND INDUSTRIAL PROPERTY
All website content is protected by intellectual and industrial property law. Reproduction or use requires prior written authorization from the Responsible. Third-party content is the responsibility of its owners, with prior authorization if used or redirected.

SSL
The website has an SSL certificate to protect personal and confidential information. The site address will appear in green, enabling “https” for secure connections.

PRIVACY POLICY

HIDROGARNE, S.L.U. informs users of the website about its policy regarding the processing and protection of users’ and clients’ personal data.

It guarantees at all times the full and complete compliance with the obligations established by the data protection and information society services regulations: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSIce).


DATA CONTROLLER

HIDROGARNE, S.L.U.
C.I.F.: B25401373
Address: POL. IND. HOSTAL NOU, 2 – 25250 – BELLPUIG (LLEIDA)
Registry data: Mercantile Registry of Lleida, Volume 503, General Section, Page 42, Sheet L-9391, Inscription 2ª.
Telephone: 973320666
Email: info@hidrogarne.com


PURPOSES OF DATA PROCESSING

The data provided by the User are used for various purposes listed below:

Purpose of processing Legal basis for processing
Manage inquiries or any type of request made through the contact forms provided on the website.

Legitimate interest of the Company to respond to information requests via the website.
Consent given expressly at the time of data collection through the web forms.
Sending newsletters, commercial communications, and promotions.

Consent given expressly at the time of data collection through the web forms.
Manage incidents and website maintenance.Legitimate interest of the Company.

DATA RETENTION PERIOD

Purpose of processing Retention period
Manage inquiries or requests made through the contact forms.

We will process your data for as long as necessary to respond to your request.
Sending newsletters, commercial communications, and promotions.

We will process your data until you unsubscribe.
Manage incidents and website maintenance.

We will process your data for the time necessary to comply with applicable legal prescription periods.

RECORDING OF CALLS AND VOICE MESSAGES

All incoming calls to the switchboard and any voice messages you may leave may be recorded to manage inquiries, requests, or incidents, as well as to ensure service quality.

Recordings will only be accessible to the recipient or authorized personnel and will be protected with appropriate technical and organizational measures to ensure their confidentiality and integrity.

The legal basis for processing is the execution of a contract or the legitimate interest of the company in managing relationships with users, clients, and suppliers.

Recordings will be kept only for as long as necessary to achieve the purposes described, usually 30 days, and will be automatically deleted, except when retention is required to manage an ongoing incident.


DATA RECIPIENTS

To fulfill the purposes indicated in this Privacy Policy, it is necessary to provide access to your personal data to third parties that support us in the services we offer (Data Processors).

Data processors, for the execution of a contract or service for the Controller, must follow its instructions and ensure the same level of security.


COOKIES

Regarding the use of cookies and other tracking technologies, please consult the Cookies Policy of this Website. In this case, the legal basis for processing your data is your consent given when accepting cookies in your browser.


USER RIGHTS

The user has the right to:

  • Request access to their personal data being processed and receive this information in writing by the requested means.
  • Request correction of inaccurate personal data or, if applicable, request deletion when, among other reasons, the data are no longer necessary for the purpose for which they were collected.
  • Request limitation of the processing of their data.
  • Object to the processing of their personal data, in which case the data will no longer be processed except for legitimate reasons.
  • Right to data portability. The data subject has the right to receive personal data in a structured, commonly used, and machine-readable format, and to transmit them to another controller if the following requirements are met:
    • Processing is based on consent or a contract.
    • Processing is carried out by automated means.
  • Right to withdraw consent.
  • Right to lodge a complaint with the Spanish Data Protection Agency.

The User may exercise the above rights at the Controller’s postal or email address, proving their identity with a scanned copy of their ID or equivalent document, and specifying the right they wish to exercise.


DATA ORIGIN

Personal data must be provided voluntarily by the data subject. The lack of some data or failure to respond to questions in registration processes or electronic forms may prevent access to certain services that require these personal data. In this case, the Controller must inform the data subject of the mandatory or necessary nature of providing personal data.

The Controller ensures the confidentiality of personal data and guarantees their security, adopting necessary measures to prevent alteration, loss, processing, or unauthorized access.


INFORMATION PROVIDED BY THE DATA SUBJECT

Minors under 18 cannot provide their personal data without prior consent from their parents and/or legal guardians.

By entering their data in contact or download forms, the data subject expressly and freely agrees that their data are necessary for the Controller to process their request, and inclusion of data in other fields is voluntary.

The data subject guarantees that the personal data provided are truthful and is responsible for notifying any changes.

All data requested via the website are necessary for the optimal provision of services. If not all data are provided, the information and services provided may not fully meet the data subject’s needs.


SECURITY MEASURES

In accordance with current regulations on personal data protection, the Controller complies with all provisions of the GDPR and LOPDGDD for processing personal data, and specifically with the principles in Article 5 of the GDPR and Article 4 of the LOPDGDD: lawful, fair, and transparent processing, adequate, relevant, and limited to what is necessary.

The Controller ensures that appropriate technical and organizational policies are implemented to protect the rights and freedoms of the data subject and has provided them with the necessary information to exercise their rights.


SECURITY BREACHES

The Controller will inform of any security breach affecting the database used by this website, or any of our third-party services, to all affected individuals and authorities within 72 hours of detection.


APPLICABLE LAW AND JURISDICTION

The Controller reserves the right to bring civil or criminal actions deemed necessary for misuse of the website and its content.

The relationship between the User and the Controller is governed by applicable Spanish law. In case of disputes, the parties submit to the competent courts according to law.

Hidrogarne
Privacy Overview

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